Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and facilitate smooth client service operations. What You'll Do: - You will assist multiple Operations teams by managing and organizing client service requests and documentation. - You will coordinate communication between clients and internal teams to ensure timely resolution of issues. - You will maintain accurate records and update databases to support operational efficiency. - You will prepare reports and summaries to provide insights into client service performance. - You will support process improvement initiatives to enhance service delivery. - You will handle scheduling and logistical support for client meetings and team activities. - You will ensure compliance with company policies and client requirements. What You Bring: - You bring at least 2 years of experience in an administrative or client services role, preferably within financial services. - You have strong organizational and multitasking skills to manage competing priorities effectively. - You possess excellent communication skills, both written and verbal, to interact professionally with clients and teams. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You demonstrate attention to detail and a commitment to accuracy in all tasks. Bonus Points If You Have: - Experience working onsite in a fast-paced financial services environment. - Familiarity with client relationship management (CRM) software. - Knowledge of financial services operations and terminology. - Previous contract-to-hire experience. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer a supportive work environment with opportunities for professional growth. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite with a dynamic team in Pittsburgh, PA. - We offer potential for contract-to-hire transition and career advancement. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!