Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented individual who can manage administrative tasks efficiently while fostering strong client relationships and ensuring smooth operational workflows. What You'll Do: - You will assist multiple Operations teams by managing client communications and coordinating service requests. - You will analyze client data to identify trends and provide actionable insights to improve service delivery. - You will maintain accurate records and documentation to support operational processes. - You will collaborate with cross-functional teams to resolve client issues promptly. - You will support the preparation of reports and presentations for internal and client use. - You will ensure compliance with company policies and regulatory requirements. - You will participate in process improvement initiatives to enhance client satisfaction. - You will provide administrative support including scheduling, data entry, and correspondence management. What You Bring: - Minimum of 2 years of experience in client services or administrative roles, preferably within financial services. - Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint. - Excellent communication and interpersonal skills to effectively interact with clients and team members. - Detail-oriented with strong organizational and multitasking abilities. - Ability to work onsite 5 days a week in Pittsburgh, PA. - Experience with data analysis and reporting tools is a plus. Bonus Points If You Have: - Previous experience in financial services or operations support. - Familiarity with CRM software and client management systems. - Knowledge of regulatory compliance standards in financial services. - Project management experience or certification. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for contract-to-hire transition and career growth. - We offer a collaborative and supportive work environment. - We offer comprehensive onboarding and training programs. - We offer the chance to work with a dynamic team in a reputable financial services firm. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to reviewing your application and exploring how you can contribute to our client’s success.