Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to excellence and innovation, Genesis10 fosters a collaborative environment that supports career growth and client success. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires onsite presence five days a week and focuses on delivering exceptional administrative and client service support to enhance operational efficiency. What You'll Do: - You will assist multiple Operations teams by managing client communications and resolving inquiries promptly. - You will coordinate and organize client data and documentation to ensure accuracy and compliance. - You will support the preparation of reports and presentations for internal and client use. - You will collaborate with cross-functional teams to streamline processes and improve service delivery. - You will maintain detailed records of client interactions and operational activities. - You will troubleshoot and escalate issues to appropriate departments as needed. - You will contribute to continuous improvement initiatives within the client services function. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational skills and attention to detail. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You demonstrate the ability to work effectively in a fast-paced, team-oriented environment. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with client relationship management (CRM) software. - Prior experience in a contract-to-hire role. - Knowledge of compliance and regulatory requirements in financial services. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer the chance to work onsite with a dynamic team in Pittsburgh, PA. - We offer comprehensive onboarding and training to set you up for success. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!