Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to excellence and innovation, Genesis10 fosters a collaborative environment that supports career growth and client success. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented individual who can manage administrative tasks efficiently while ensuring seamless client service delivery. What You'll Do: - You will assist multiple Operations teams by managing client service requests and ensuring timely resolution. - You will coordinate communication between clients and internal teams to facilitate smooth operations. - You will maintain accurate records and documentation related to client interactions and service activities. - You will analyze client data to identify trends and support process improvements. - You will prepare reports and presentations to update stakeholders on service performance. - You will support the onboarding process for new clients and team members. - You will troubleshoot and resolve administrative issues as they arise. - You will collaborate with cross-functional teams to enhance client satisfaction and operational efficiency. What You Bring: - Minimum of 2 years of experience in client services or administrative support, preferably within financial services. - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. - Excellent communication skills, both written and verbal. - Ability to work onsite 5 days a week in Pittsburgh, PA. Bonus Points If You Have: - Experience with financial services operations or related software. - Familiarity with data analysis tools and techniques. - Previous experience in a contract-to-hire role. - Strong problem-solving skills and a proactive approach to challenges. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer comprehensive onboarding and training programs. - We offer the chance to work with a dynamic team in a growing industry. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to reviewing your application and exploring how you can contribute to our client’s success.