Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and enhance client service operations effectively. What You'll Do: - You will assist multiple Operations teams by managing and coordinating client service activities. - You will handle data entry, reporting, and documentation to ensure accurate and timely information flow. - You will communicate with clients and internal teams to resolve inquiries and support service delivery. - You will monitor and track operational processes to identify areas for improvement. - You will support the preparation of presentations and reports for management review. - You will maintain organized records and ensure compliance with company policies. - You will collaborate with cross-functional teams to facilitate smooth operations. - You will participate in training sessions to stay updated on industry practices and company procedures. What You Bring: - Minimum of 2 years of experience in client services, administrative support, or operations. - Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint. - Excellent communication and interpersonal skills. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. - Experience in the financial services industry is preferred but not required. Bonus Points If You Have: - Familiarity with CRM software and data management tools. - Prior experience working onsite in a client-facing role. - Knowledge of financial services operations and terminology. - Ability to analyze data and generate actionable insights. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for contract-to-hire transition and career growth. - We offer a collaborative and supportive work environment. - We offer comprehensive training and professional development resources. - We offer the chance to work onsite with a dynamic financial services team in Pittsburgh. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to reviewing your application and potentially welcoming you to our team.