Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to career development and client satisfaction, Genesis10 fosters a collaborative environment that supports growth and innovation. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires onsite presence five days a week and focuses on delivering exceptional administrative and client service support to ensure smooth operational workflows. What You'll Do: - You will assist multiple Operations teams by managing client service requests and providing timely administrative support. - You will coordinate communication between clients and internal teams to facilitate efficient issue resolution. - You will maintain accurate records and documentation to support operational processes. - You will analyze client data to identify trends and support decision-making. - You will prepare reports and presentations for management and stakeholders. - You will help streamline workflows by identifying areas for process improvement. - You will support onboarding and training activities for new team members. - You will ensure compliance with company policies and regulatory requirements. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage competing priorities effectively. - You possess excellent communication skills, both written and verbal, to interact with diverse stakeholders. - You are proficient in Microsoft Office Suite, especially Excel and PowerPoint. - You have a detail-oriented mindset with the ability to analyze data and generate insights. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with CRM software and data management tools. - Knowledge of regulatory compliance standards relevant to financial operations. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for professional growth and career advancement within Genesis10 and our clients. - We offer a supportive and inclusive work environment that values collaboration. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite in a dynamic financial services setting in Pittsburgh, PA. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!