Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to excellence and client satisfaction, Genesis10 fosters a collaborative and dynamic work environment that supports career growth and development. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This position is designed to ensure smooth administrative and client service operations, contributing to overall team efficiency and client satisfaction. What You'll Do: - You will assist multiple Operations teams by managing administrative tasks and client communications. - You will coordinate and schedule meetings, ensuring timely follow-ups and documentation. - You will maintain accurate records and databases to support operational workflows. - You will analyze client service processes and suggest improvements to enhance efficiency. - You will collaborate with cross-functional teams to resolve client issues promptly. - You will prepare reports and presentations for internal and client use. - You will support onboarding and training activities for new team members. - You will ensure compliance with company policies and industry regulations. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage competing priorities effectively. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and PowerPoint. - You have a detail-oriented mindset with the ability to analyze and improve processes. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with CRM software and data management tools. - Knowledge of compliance standards relevant to financial operations. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer a supportive and inclusive work environment with opportunities for professional growth. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite 5 days a week in a collaborative team setting. - We offer potential for contract-to-hire transition and long-term career advancement. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!