Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and facilitate smooth client service operations onsite. What You'll Do: - You will assist multiple Operations teams by managing client service requests and ensuring timely resolution. - You will coordinate communication between clients and internal teams to maintain service quality. - You will analyze client data to identify trends and support process improvements. - You will prepare and maintain accurate reports and documentation for operational activities. - You will support the onboarding process for new clients and team members. - You will troubleshoot and resolve administrative issues to enhance client satisfaction. - You will collaborate with cross-functional teams to streamline workflows and improve efficiency. - You will maintain compliance with company policies and industry regulations. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage competing priorities effectively. - You possess excellent communication skills, both written and verbal, to interact with diverse stakeholders. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You have a keen eye for detail and a problem-solving mindset. Bonus Points If You Have: - Experience working in a financial services environment. - Familiarity with client relationship management (CRM) software. - Knowledge of regulatory compliance standards relevant to financial services. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional growth and potential full-time employment. - We offer a collaborative and supportive work environment onsite in Pittsburgh. - We offer access to training resources to enhance your skills and career development. - We offer the chance to work with a respected leader in the staffing and consulting industry. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!