Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and facilitate smooth client service operations. What You'll Do: - You will assist multiple Operations teams by managing client service requests and ensuring timely resolution. - You will coordinate communication between clients and internal teams to maintain clear and effective information flow. - You will analyze client data and prepare reports to support operational decision-making. - You will maintain accurate records and documentation related to client interactions and service activities. - You will identify process improvement opportunities to enhance client service efficiency. - You will support onboarding and training activities for new team members as needed. - You will ensure compliance with company policies and regulatory requirements in all client service activities. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage competing priorities effectively. - You possess excellent communication skills, both written and verbal, to interact professionally with clients and teams. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You demonstrate attention to detail and problem-solving abilities. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with client relationship management (CRM) software. - Knowledge of regulatory compliance standards relevant to financial services. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional growth and transition to permanent employment. - We offer a collaborative and supportive work environment. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite 5 days a week in Pittsburgh, PA, fostering team engagement and client interaction. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in the Client Services Analyst role at Genesis10. We look forward to hearing from you!