Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to career development and client satisfaction, Genesis10 fosters a collaborative environment that supports growth and innovation. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented individual who can manage administrative tasks efficiently while ensuring seamless client service operations. What You'll Do: - You will assist multiple Operations teams by managing and organizing client service requests and documentation. - You will coordinate communication between clients and internal teams to ensure timely resolution of issues. - You will maintain accurate records and databases to support operational workflows. - You will analyze client service data to identify trends and suggest improvements. - You will support the preparation of reports and presentations for management review. - You will help streamline processes to enhance overall client satisfaction. - You will participate in team meetings and contribute to continuous improvement initiatives. What You Bring: - You bring at least 2 years of experience in client services or administrative support, preferably within financial services. - You have strong organizational skills and attention to detail. - You possess excellent communication skills, both written and verbal. - You are proficient with Microsoft Office Suite, especially Excel and Outlook. - You demonstrate the ability to manage multiple tasks and prioritize effectively. Bonus Points If You Have: - Experience working onsite in a fast-paced financial services environment. - Familiarity with client relationship management (CRM) software. - Knowledge of financial services operations and terminology. - Previous contract-to-hire experience. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional growth and career advancement. - We offer a supportive team environment with ongoing training. - We offer comprehensive benefits upon hire, including health insurance and paid time off. - We offer the chance to work onsite in a dynamic and engaging workplace. Ready to Apply? Please submit your resume and cover letter through the Genesis10 careers portal or contact our recruitment team directly to begin your application process.