Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to career development and client satisfaction, Genesis10 fosters a collaborative environment that supports growth and innovation. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented individual who can manage administrative tasks efficiently while ensuring seamless client service operations. What You'll Do: - You will assist multiple Operations teams by managing client service requests and ensuring timely resolution. - You will coordinate communication between clients and internal teams to facilitate smooth workflow. - You will maintain accurate records and documentation related to client interactions and operational processes. - You will support data entry and reporting tasks to help track performance metrics. - You will identify opportunities for process improvements and contribute to enhancing service delivery. - You will manage scheduling and logistical support for client meetings and team activities. - You will handle confidential information with discretion and professionalism. What You Bring: - You bring at least 2 years of experience in administrative or client services roles, preferably within financial services. - You have strong organizational skills and attention to detail. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You demonstrate the ability to multitask and prioritize effectively in a fast-paced environment. Bonus Points If You Have: - Experience working onsite in a contract-to-hire role. - Familiarity with financial services operations and terminology. - Knowledge of CRM software and data management tools. - Strong problem-solving skills and a proactive approach to challenges. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for career advancement within Genesis10 and our client organizations. - We offer a supportive work environment that values collaboration and professional growth. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite in a dynamic financial services setting in Pittsburgh, PA. Ready to Apply? Submit your resume and cover letter through the Genesis10 careers portal or contact our recruitment team directly to take the next step in your career journey.