Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and facilitate smooth client service operations. What You'll Do: - You will assist multiple Operations teams by managing and coordinating administrative tasks to ensure efficient workflow. - You will communicate effectively with internal teams and clients to resolve issues and provide timely updates. - You will maintain accurate records and documentation related to client services and operations. - You will support data entry and reporting activities to help track performance metrics. - You will help identify process improvements to enhance client service delivery. - You will coordinate schedules and meetings to support team collaboration. - You will handle client inquiries and escalate issues as necessary to appropriate departments. - You will ensure compliance with company policies and client requirements. What You Bring: - Minimum of 2 years of experience in client services, administrative support, or operations within financial services. - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office Suite, especially Excel and Outlook. - Ability to work onsite 5 days a week in Pittsburgh, PA. Bonus Points If You Have: - Experience with financial services operations or knowledge of industry regulations. - Familiarity with CRM software and data management tools. - Previous contract-to-hire or staffing agency experience. - Strong problem-solving skills and a proactive approach to challenges. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional growth and potential full-time employment. - We offer a collaborative and supportive work environment. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work with a respected client in the financial services industry. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in the role through the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!