Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and enhance client service operations effectively. What You'll Do: - You will assist multiple Operations teams by managing and coordinating client service activities. - You will handle data entry, reporting, and documentation to ensure accurate and timely information flow. - You will communicate with clients and internal teams to resolve inquiries and provide updates. - You will support process improvements to enhance operational efficiency. - You will maintain organized records and track project progress. - You will collaborate with cross-functional teams to support business objectives. - You will participate in training sessions and contribute to team meetings. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably in financial services. - You have strong organizational and multitasking skills. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You demonstrate attention to detail and problem-solving abilities. Bonus Points If You Have: - Experience working onsite in a fast-paced financial services environment. - Familiarity with client relationship management (CRM) software. - Knowledge of financial services operations and terminology. - Ability to adapt quickly to changing priorities and work independently. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer a supportive and collaborative work environment. - We offer opportunities for professional growth and development. - We offer comprehensive onboarding and training programs. - We offer the potential for contract-to-hire transition and career advancement. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!