Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to excellence and innovation, Genesis10 fosters a collaborative environment that supports career growth and client success. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented individual who can manage administrative tasks efficiently while ensuring seamless client service operations. What You'll Do: - You will assist multiple Operations teams by managing client service requests and ensuring timely resolution. - You will coordinate communication between clients and internal teams to facilitate smooth operations. - You will maintain accurate records and documentation related to client interactions and service activities. - You will support the preparation of reports and data analysis to inform decision-making. - You will help identify process improvements to enhance client service delivery. - You will manage scheduling and administrative tasks to support team efficiency. - You will ensure compliance with company policies and industry regulations. - You will provide exceptional customer service to internal and external stakeholders. What You Bring: - Minimum of 2 years of experience in client services or administrative support, preferably within financial services. - Strong organizational and multitasking skills with attention to detail. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Excellent communication skills, both written and verbal. - Ability to work onsite 5 days a week in Pittsburgh, PA. Bonus Points If You Have: - Experience with financial services operations or related software. - Familiarity with data analysis and reporting tools. - Prior experience in a contract-to-hire role. - Strong problem-solving skills and a proactive approach. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work with a respected financial services client in Pittsburgh. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!