Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and enhance client service operations effectively. What You'll Do: - You will assist multiple Operations teams by managing and coordinating client service activities. - You will handle data entry, reporting, and documentation to ensure accurate and timely information flow. - You will communicate with clients and internal teams to resolve inquiries and provide updates. - You will support process improvements to enhance operational efficiency. - You will maintain organized records and track project progress. - You will collaborate with cross-functional teams to support business objectives. - You will participate in meetings and contribute to problem-solving initiatives. What You Bring: - You bring at least 2 years of experience in client services or administrative support, preferably in financial services. - You have strong organizational and multitasking skills. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and Word. - You demonstrate attention to detail and a proactive approach to problem-solving. Bonus Points If You Have: - Experience working onsite in a fast-paced financial services environment. - Familiarity with client relationship management (CRM) software. - Knowledge of financial services operations and terminology. - Ability to adapt quickly to changing priorities and work independently. What We Offer: - We offer competitive hourly compensation between $20 and $22 based on experience. - We offer a contract-to-hire opportunity with potential for full-time employment. - We offer a collaborative and supportive work environment. - We offer opportunities for professional growth and development. - We offer comprehensive onboarding and training to set you up for success. Ready to Apply? If you are interested in joining our team as a Client Services Analyst, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and discussing how you can contribute to our client’s success.