Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and facilitate smooth client service operations onsite. What You'll Do: - You will assist multiple Operations teams by managing and coordinating administrative tasks to ensure efficient workflow. - You will support client service activities by maintaining accurate records and documentation. - You will communicate effectively with internal teams and clients to resolve issues and provide timely updates. - You will analyze client service processes and suggest improvements to enhance operational efficiency. - You will prepare reports and presentations to support decision-making and client communications. - You will manage scheduling and logistics for meetings and client interactions. - You will ensure compliance with company policies and client requirements. - You will contribute to a collaborative team environment by sharing insights and supporting colleagues. What You Bring: - Minimum of 2 years of experience in client services, administrative support, or operations within financial services. - Strong organizational skills with the ability to manage multiple tasks and priorities effectively. - Excellent communication skills, both written and verbal, to interact with diverse stakeholders. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with client management software. - Detail-oriented mindset with strong problem-solving abilities. - Ability to work onsite 5 days a week in Pittsburgh, PA. Bonus Points If You Have: - Experience working in financial services or a related industry. - Knowledge of client service best practices and operational workflows. - Familiarity with data analysis tools and reporting software. - Previous contract-to-hire experience or adaptability to changing work environments. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for professional growth and career advancement within Genesis10 and our client network. - We offer a supportive and collaborative work environment that values your contributions. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite with a dynamic financial services team in Pittsburgh. Ready to Apply? To apply, please submit your resume and a brief cover letter highlighting your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to reviewing your application and exploring how you can contribute to our client’s success.