Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent acquisition and workforce solutions. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This position is designed to ensure smooth administrative and client service operations, contributing to overall team efficiency and client satisfaction. What You'll Do: - You will assist multiple Operations teams by managing administrative tasks and client communications. - You will coordinate and schedule meetings, ensuring all stakeholders are informed and prepared. - You will maintain accurate records and documentation to support operational processes. - You will analyze client service data to identify trends and areas for improvement. - You will collaborate with cross-functional teams to resolve client issues promptly. - You will prepare reports and presentations for internal and client use. - You will support the onboarding process for new clients and team members. - You will ensure compliance with company policies and industry regulations. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage various responsibilities effectively. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint. - You have a detail-oriented mindset with the ability to analyze data and generate insights. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with client relationship management (CRM) software. - Knowledge of regulatory compliance standards in financial services. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer a supportive and collaborative work environment with opportunities for professional growth. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite in Pittsburgh, fostering strong team connections. - We offer potential for contract-to-hire transition and career advancement. Ready to Apply? If you are interested in joining Genesis10 as a Client Services Analyst, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and exploring how you can contribute to our team.