$80K - 110K a year
Lead and manage all sales team members to achieve sales targets, develop sales strategies, coach and monitor performance, and support administrative and operational sales functions.
Requires 3-5 years of sales management experience, preferably managing an inside sales call center, strong interpersonal and communication skills, proficiency with Microsoft Office, and ability to analyze sales data.
Lead and direct the activities of all sales team members. In addition, must be able to translate the organization’s vision, mission, and values into a meaningful context that the sales teams can relate to and feel excited. Inspire and assume responsibility for the sales team and office sales performance. • Accountable for growth and achieving sales targets by successfully managing all sales team members and activities within the office. • Confer with management to develop methods and procedures to increase sales, expand markets, promote business, and achieve office goals and objectives. • Assist in budget process in the areas of revenue/profit and realistic forecasts to the management team. • Embody company culture. Maintaining a positive demeanor and addressing staff and co-workers in a professional and respectful manner. • Schedule and lead daily, weekly, and/or monthly team meetings with sales team and leadership. • Communicate with sales leadership to generate ideas for sales contests and motivational initiatives. • Oversee recruiting, objectives setting, coaching and performance monitoring of the sales team. • Listen to and resolve sales team members’ concerns as well as customer complaints regarding services, products, or personnel. • Track sales team metrics and develop plans for improvement on a regular basis. • Coordinate the assignment of accounts and the distribution of leads. • Develop and implement performance plans according to company procedure. • Conduct side-by-side coaching to provide feedback when conducting touch bases with assigned AMs. • Conduct weekly one-on-one and call reviews with assigned account managers; set SMART goals and follow-ups for development of AMs sales abilities • Coach and develop direct reports. • Monitor performance and hold Assistant Sales Managers and Account Managers accountable to established expectations; write and conduct annual evaluations of all direct reports. • Provide administrative support that includes preparing and reviewing reports and incorporating "Best Practices" ideas from these. • Function as liaison between the account manager’s questions and other departments so that the account manager can focus on selling. • Must be willing and able to travel 5% of the time to the required Corporate Office and/or Regional Sales Meetings. Core Competencies • Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. • Management Skills - Ability to organize and direct oneself and effectively direct and supervise others. • Customer Oriented - Ability to take care of the customers’ needs while following company procedures. • Time Management - Ability to utilize the available time to organize and complete quality work within given deadlines. • Communication, Written/Oral - Ability to communicate effectively with others using both written and spoken word. • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. • Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. • Accountability - Ability to accept responsibility and account for his/her actions and owns all results within the office. • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. • Conflict Resolution - Ability to deal with others in an antagonistic situation and reach solutions. • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. • Business Acumen – Ability to make prudent business decisions in a fast-paced environment. Often with limited information. • Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Education Bachelor's Degree (four-year college or technical school): or Work Equivalent Experience Minimum of three to five years’ sales management experience required; Managing an inside sales (telemarketing) call center is preferred. Skills Must be knowledgeable with Microsoft Suite of products including Excel, Word and Outlook. Strong interpersonal skills; exceptional written and verbal communication skills; familiarity with data analysis and reporting; positive and enthusiastic. Auburn Pharmaceutical® is an NABP-accredited generic pharmaceutical wholesaler. Licensed in all 50 states, our mission is to strengthen our industry by safely distributing FDA-approved generic products, while delivering exceptional customer service to our more than 3,000 customers nationwide. Voted one of Crain’s® Detroit Business ‘Coolest Places to Work’ in 2018, our employees are the core of our success. To learn more about what it means to join the Auburn Pharmaceutical team, visit at www.AuburnGenerics.com. Company DescriptionWe are a generic pharmaceutical distributor. Our company mission is to consistently deliver cost-effective generic pharmaceuticals while providing unmatched service to our pharmacy and supplier partners. We are proud to be an Equal Opportunity Employer. We provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
This job posting was last updated on 9/2/2025