General Motors

Compensation

Full Description

The Role Join the Customer Care and Aftersales (CC&A) Logistics Team as a Senior Logistics Project Lead. Drive strategic decision making across the Global Logistics and Containers Organization while contributing to a high-performing team of operations professionals. This role is central to logistics project execution and cross-functional collaboration with Operations, Inventory Management, Supply Chain, Sales, Purchasing, GM IT, third-party vendors, and customers. As part of the operations team, you will oversee the core of the CC&A Logistics Network—managing end-to-end logistics processes to ensure the timely, cost-effective, and accurate movement of goods throughout the supply chain. You’ll lead strategic and tactical execution of transportation projects while helping to shape future logistics network designs. What You'll Do: Strategic Planning and Process Improvement • Project leadership for WMS and ASRS transitions • DDS carrier change Project leadership • Strategizing future-state logistics processes and supporting transformation initiatives like WMS, ASRS, and customer enhancement tools • Analyzing cost drivers and operational performance to identify cost-saving opportunities • Generate new ideas and initiatives that optimize cost and customer service levels within the Supply Chain, Warehousing, and Logistics organizations • Monitor compliance and safety processes to continuously improve and reduce risk in logistics operations Logistics Project Operations and Execution • Single point of coordination for logistics on cross-functional initiatives like WMS implementations, new operations start ups, technology implementations, etc. • Schedule and follow up on all unique and common new program shipments from both domestic and international suppliers • Manage end-to-end logistics initiatives across various internal and external teams to ensure timely execution, cost efficiency, and alignment with strategic goals Stakeholder and Customer Engagement • Create an exceptional service experience for customers by contributing to the development and execution of logistics strategy • Serve as the single point of contact for inbound shipments to GM production plants • Communicate with customers periodically to gather feedback on logistics performance and identify improvement opportunities Performance Monitoring and Reporting • Drive visibility, escalation, and remediation of shipments not meeting performance deliverables • Report weekly/monthly updates to operational and leadership teams • Manage third-party cross-docks and monitor KPIs from the facility Your Skills & Abilities (Required Qualifications): • 5+ years relevant post-graduate work experience in purchasing, supply chain, program/product management, Warehousing/Operations, manufacturing, logistics or product development • Strong organizational, communication, and leadership skills • Demonstrated ability to work with Microsoft Office software, especially Excel, Access, and PowerPoint • Demonstrated success managing and delivering cross-functional supply chain projects. • 10% travel within North America What Can Give You a Competitive Edge (Preferred Qualifications): • Bachelor's degree in Business, Supply Chain, Finance, related field • Manufacturing plant experience • Knowledge of Dangerous Goods compliance • Strong interpersonal and influencing skills with the ability to build alignment and drive cross-functional initiatives forward • Skilled in preparing and delivering executive-level presentations • Experience gathering and interpreting complex quantitative and qualitative data using statistical analysis methods, and able to develop tools for root causing and interpreting supply chain management processes • Expert in logistics processes, logistics optimization, and end to end supply chain management best practices