GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. Serving diverse industries including food and beverage, pharmaceutical, and dairy, GEA prides itself on innovation, quality, and customer-centric solutions. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA continues to expand its footprint and impact. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring exceptional customer satisfaction and operational excellence. This role is pivotal in driving growth, managing teams, and maintaining GEA’s reputation for superior service delivery. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring alignment with company goals and customer expectations. - You will develop and implement strategic plans to enhance service operations and drive regional growth. - You will oversee the recruitment, training, and development of service personnel to build a high-performing team. - You will manage budgets, forecasts, and resource allocation to optimize operational efficiency. - You will collaborate with sales, engineering, and product teams to ensure seamless service delivery. - You will monitor key performance indicators and implement continuous improvement initiatives. - You will build and maintain strong relationships with key customers and stakeholders. - You will ensure compliance with safety, quality, and regulatory standards across all service activities. What You Bring: - You have at least 7 years of experience in service management, preferably within engineering or industrial sectors. - You possess strong leadership skills with a proven track record of managing teams and driving results. - You have excellent communication and interpersonal skills to engage effectively with customers and internal teams. - You are proficient in budgeting, forecasting, and resource management. - You have a solid understanding of service operations, customer service principles, and industry standards. - You hold a bachelor’s degree in engineering, business administration, or a related field. Bonus Points If You Have: - Experience in the food and beverage, pharmaceutical, or dairy industries. - Familiarity with GEA products and service solutions. - Advanced certifications in service management or project management (e.g., PMP). - Experience working in a multinational company environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement within a global organization. - We offer a collaborative and inclusive work environment that values innovation and teamwork. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and resources to support your success. Ready to Apply? To join our team as the Senior Manager Eastern Region Service Branch, please submit your resume and cover letter through our careers portal at www.gea.com/careers. We look forward to learning how you can contribute to GEA’s continued success.