GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. With over 18,000 employees worldwide and a strong presence in the U.S. since 1929, GEA specializes in delivering innovative solutions to industries including food and beverage, pharmaceutical, and dairy. Our commitment to quality and customer satisfaction drives our continued growth and success. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring exceptional customer service and operational excellence. This role is pivotal in driving business growth, managing a high-performing team, and maintaining strong client relationships. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring operational efficiency and customer satisfaction. - You will develop and implement strategic plans to grow service revenue and expand market presence. - You will oversee the recruitment, training, and development of service personnel to build a skilled and motivated team. - You will manage budgets, forecasts, and financial performance to meet business objectives. - You will collaborate with sales, engineering, and product teams to align service offerings with customer needs. - You will ensure compliance with safety standards and company policies across all service activities. - You will analyze service metrics and customer feedback to drive continuous improvement initiatives. - You will represent the company at industry events and build strong relationships with key clients and partners. What You Bring: - Minimum of 7 years of experience in service management or a related leadership role within engineering or industrial sectors. - Proven track record of managing regional teams and driving business growth. - Strong financial acumen with experience managing budgets and P&L responsibilities. - Excellent leadership, communication, and interpersonal skills. - Ability to develop and execute strategic plans effectively. - Familiarity with safety regulations and quality standards in service operations. Bonus Points If You Have: - Experience in the food and beverage, pharmaceutical, or dairy industries. - Technical background in process engineering or related fields. - MBA or advanced degree in business or engineering management. - Proficiency with CRM and ERP software systems. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.gea.com/careers. We look forward to learning how you can contribute to the success of GEA Process Engineering as our Senior Manager Eastern Region Service Branch.