GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. With over 18,000 employees worldwide and a strong presence in the U.S. since 1929, GEA specializes in delivering innovative solutions to industries including food and beverage, pharmaceutical, and dairy. Our commitment to quality and customer satisfaction drives our continued growth and success. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring exceptional customer service and operational excellence. This role is pivotal in driving business growth, managing teams, and maintaining strong client relationships. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring operational efficiency and high-quality service delivery. - You will develop and implement strategic plans to grow the service business and enhance customer satisfaction. - You will oversee the recruitment, training, and development of service personnel to build a skilled and motivated team. - You will manage budgets, forecasts, and financial performance to meet business objectives. - You will collaborate with sales, engineering, and other departments to align service offerings with customer needs. - You will ensure compliance with company policies, safety standards, and industry regulations. - You will analyze service metrics and customer feedback to drive continuous improvement initiatives. - You will represent the company at industry events and build strong relationships with key clients and partners. What You Bring: - You have at least 7 years of experience in service management or a related leadership role within engineering or industrial sectors. - You possess strong leadership skills with a proven track record of managing teams and driving business growth. - You have excellent communication and interpersonal skills to effectively engage with clients and internal stakeholders. - You are proficient in budgeting, financial management, and operational planning. - You have a solid understanding of service operations, customer service principles, and industry standards. Bonus Points If You Have: - Experience in the food and beverage, pharmaceutical, or dairy industries. - Familiarity with GEA products and engineering solutions. - Advanced certifications in service management or project management. - Experience working in a multinational company environment. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement within a global organization. - We offer a collaborative and inclusive work environment that values innovation and teamwork. - We offer flexible work arrangements to support work-life balance. - We offer the chance to work with cutting-edge technology and industry-leading projects. Ready to Apply? To join our team as the Senior Manager Eastern Region Service Branch, please submit your resume and cover letter through our careers portal at www.gea.com/careers. We look forward to learning how your expertise can contribute to our continued success.