GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. Serving diverse industries including food and beverage, pharmaceutical, and dairy, GEA prides itself on innovation, quality, and customer-centric solutions. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA continues to expand its footprint and impact. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee service operations to ensure exceptional customer satisfaction and operational excellence. This role is pivotal in driving growth, managing teams, and maintaining GEA’s reputation for quality and reliability in the Eastern region. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring efficient and effective service delivery. - You will develop and implement strategic plans to grow service revenue and expand customer relationships. - You will oversee a team of service professionals, providing coaching, development, and performance management. - You will collaborate with sales, engineering, and operations teams to align service offerings with customer needs. - You will monitor key performance indicators and implement continuous improvement initiatives. - You will manage budgets, forecasts, and resource allocation to optimize branch performance. - You will ensure compliance with company policies, safety standards, and industry regulations. - You will represent GEA at industry events and build strong relationships with key clients and partners. What You Bring: - Minimum of 7 years of experience in service management or a related leadership role within engineering or industrial sectors. - Proven track record of managing teams and driving service growth in a regional capacity. - Strong knowledge of service operations, customer relationship management, and technical problem-solving. - Excellent leadership, communication, and interpersonal skills. - Ability to analyze data and make informed decisions to improve service delivery. - Bachelor’s degree in Engineering, Business Administration, or a related field. Bonus Points If You Have: - Experience in the food and beverage or pharmaceutical industries. - Familiarity with GEA products and service solutions. - Advanced certifications in service management or project management. - Experience working in a multinational company environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a collaborative and inclusive work environment. - We offer support for work-life balance including flexible scheduling. - We offer access to cutting-edge technology and industry-leading projects. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.gea.com/careers. We look forward to learning how you can contribute to the success of GEA Process Engineering’s Eastern Region Service Branch.