GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. Serving diverse industries including food and beverage, pharmaceutical, and dairy, GEA prides itself on innovation, quality, and customer-centric solutions. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines heritage with cutting-edge technology to drive industry advancements. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring exceptional customer satisfaction and operational excellence. This role is pivotal in driving growth, managing teams, and maintaining GEA’s reputation for superior service delivery. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring alignment with company goals and customer expectations. - You will develop and implement strategic plans to enhance service operations and drive regional growth. - You will oversee the recruitment, training, and development of service personnel to build a high-performing team. - You will manage budgets, forecasts, and resource allocation to optimize operational efficiency. - You will collaborate with sales, engineering, and product teams to ensure seamless service delivery. - You will monitor key performance indicators and implement continuous improvement initiatives. - You will build and maintain strong relationships with key customers and stakeholders. - You will ensure compliance with safety, quality, and regulatory standards across all service activities. What You Bring: - Minimum of 7 years of experience in service management or a related leadership role within engineering or industrial sectors. - Proven track record of managing regional teams and driving operational excellence. - Strong financial acumen with experience managing budgets and forecasts. - Excellent leadership, communication, and interpersonal skills. - Ability to develop and execute strategic plans effectively. - Familiarity with service operations in the food, beverage, pharmaceutical, or dairy industries is highly desirable. Bonus Points If You Have: - Experience working within a global engineering company. - Knowledge of GEA products and service solutions. - Advanced certifications in service management or project management. - Proficiency with ERP and CRM software systems. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement within a global organization. - We offer a collaborative and inclusive work environment that values innovation. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and industry-leading resources. Ready to Apply? To join our team as the Senior Manager Eastern Region Service Branch, please submit your resume and cover letter through our careers portal at www.gea.com/careers. We look forward to learning how your leadership can contribute to GEA’s continued success.