GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. We specialize in delivering innovative and sustainable technologies to industries including food and beverage, pharmaceutical, and dairy. With a strong presence in the U.S. since 1929 and over 18,000 employees worldwide, GEA is committed to excellence and continuous growth. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring exceptional customer satisfaction and operational efficiency. This role is pivotal in driving business growth, managing teams, and maintaining GEA’s high standards of service delivery. What You'll Do: - You will lead and manage the Eastern Region service branch team to achieve operational and financial goals. - You will develop and implement strategic plans to enhance service delivery and customer satisfaction. - You will oversee service contracts, ensuring compliance and profitability. - You will collaborate with sales and engineering teams to support project execution and customer needs. - You will monitor key performance indicators and prepare regular reports for senior management. - You will recruit, train, and mentor service staff to build a high-performing team. - You will manage budgets, forecasts, and resource allocation effectively. - You will drive continuous improvement initiatives to optimize service processes. What You Bring: - Minimum of 7 years of experience in service management within engineering or related industries. - Proven leadership skills with experience managing regional teams. - Strong knowledge of service operations, contract management, and customer relations. - Excellent communication, negotiation, and problem-solving skills. - Ability to analyze data and make informed business decisions. - Bachelor’s degree in Engineering, Business Administration, or a related field. Bonus Points If You Have: - Experience in the food and beverage or pharmaceutical industries. - Familiarity with GEA products and technologies. - Advanced degree or certifications in management or engineering. - Proficiency in CRM and ERP software systems. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers page at www.gea.com/careers. We look forward to learning how you can contribute to the success of GEA Process Engineering.