GEA Process Engineering

Compensation

Full Description

Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. We specialize in delivering innovative technologies and services to industries including food and beverage, pharmaceutical, and dairy. With a strong presence in the U.S. since 1929 and over 18,000 employees worldwide, we are committed to excellence and customer satisfaction. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring high-quality service delivery and customer satisfaction. This role is pivotal in driving growth, managing teams, and maintaining operational excellence. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring efficient and effective service operations. - You will develop and implement strategic plans to grow the service business and enhance customer relationships. - You will oversee the recruitment, training, and development of service personnel. - You will manage budgets, forecasts, and financial performance of the service branch. - You will collaborate with sales, engineering, and other departments to ensure seamless service delivery. - You will monitor key performance indicators and implement continuous improvement initiatives. - You will ensure compliance with company policies, safety standards, and regulatory requirements. - You will represent the company at industry events and customer meetings to promote service capabilities. What You Bring: - Minimum of 7 years of experience in service management or a related field, preferably in engineering or manufacturing. - Proven leadership skills with experience managing teams and driving business growth. - Strong financial acumen with experience managing budgets and forecasts. - Excellent communication and interpersonal skills. - Ability to develop and implement strategic plans. - Proficiency in service management software and Microsoft Office Suite. Bonus Points If You Have: - Experience in the food and beverage or pharmaceutical industries. - Knowledge of regulatory standards relevant to service operations. - Advanced degree in Engineering, Business Administration, or related field. - Multilingual abilities, particularly in Spanish or French. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer retirement savings plans with company matching. - We offer professional development opportunities and career growth. - We offer a supportive and inclusive work environment. Ready to Apply? Please submit your resume and cover letter through our careers page at www.gea.com/careers. We look forward to learning how you can contribute to our team and help us continue to deliver exceptional service to our customers.