GEA Process Engineering

Compensation

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Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. Serving diverse industries including food and beverage, pharmaceutical, and dairy, GEA prides itself on innovation, quality, and customer-centric solutions. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines heritage with cutting-edge technology to deliver exceptional service and engineering excellence. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring high levels of customer satisfaction and operational efficiency. This role is pivotal in driving growth, managing teams, and maintaining GEA’s reputation for excellence in service delivery. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring operational excellence and customer satisfaction. - You will develop and implement strategic plans to grow service revenue and expand market presence. - You will oversee service teams, providing coaching, mentoring, and performance management. - You will collaborate with sales, engineering, and other departments to align service offerings with customer needs. - You will manage budgets, forecasts, and resource allocation to optimize branch performance. - You will ensure compliance with company policies, safety standards, and industry regulations. - You will analyze service metrics and customer feedback to drive continuous improvement. - You will represent GEA at industry events and build strong relationships with key clients. What You Bring: - Minimum of 7 years of experience in service management or a related leadership role within engineering or industrial services. - Proven track record of managing teams and driving business growth in a technical service environment. - Strong knowledge of service operations, customer relationship management, and financial acumen. - Excellent leadership, communication, and interpersonal skills. - Ability to analyze data and metrics to inform decision-making. - Bachelor’s degree in Engineering, Business Administration, or a related field; advanced degree preferred. Bonus Points If You Have: - Experience in the food and beverage, pharmaceutical, or dairy industries. - Familiarity with GEA products and service solutions. - Project management certification or experience. - Multilingual skills or experience working in diverse cultural environments. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career advancement. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to work with a global leader in engineering solutions. Ready to Apply? If you are ready to take on a leadership role with a dynamic and innovative company, please submit your resume and cover letter through our careers portal at www.gea.com/careers. We look forward to hearing from you.