GEA Process Engineering

Compensation

Full Description

Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881 in Germany. We specialize in delivering innovative and sustainable solutions across industries such as food and beverage, pharmaceutical, and dairy. With over 18,000 employees worldwide and a strong presence in the U.S. since 1929, GEA is committed to excellence, quality, and customer satisfaction. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring high levels of customer satisfaction and operational efficiency. This role is pivotal in driving growth, managing teams, and maintaining GEA’s reputation for superior service delivery. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring operational excellence and customer satisfaction. - You will develop and implement strategic plans to grow service revenue and expand market presence. - You will oversee service team performance, providing coaching, training, and development opportunities. - You will manage budgets, forecasts, and resource allocation to optimize branch profitability. - You will collaborate with sales, engineering, and product teams to align service offerings with customer needs. - You will ensure compliance with company policies, safety standards, and industry regulations. - You will build and maintain strong relationships with key customers and stakeholders. - You will analyze service metrics and customer feedback to drive continuous improvement. What You Bring: - Minimum of 7 years of experience in service management or a related field, preferably within engineering or industrial sectors. - Proven leadership skills with experience managing teams of 20+ employees. - Strong financial acumen with experience managing budgets and forecasts. - Excellent communication and interpersonal skills to engage with diverse teams and customers. - Ability to develop and execute strategic plans that drive business growth. - Proficiency in service management software and Microsoft Office Suite. Bonus Points If You Have: - Experience in the food, beverage, pharmaceutical, or dairy industries. - Knowledge of engineering processes and equipment. - Familiarity with safety and regulatory compliance standards in industrial settings. - Advanced degree in Business Administration, Engineering, or related field. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to support work-life balance. Ready to Apply? To join our dynamic team at GEA Process Engineering, please submit your resume and cover letter through our careers portal on the GEA website. We look forward to learning how you can contribute to our continued success.