GEA Process Engineering

Compensation

Full Description

Job Title: Senior Manager Eastern Region Service Branch Company Overview: GEA Process Engineering is a division of GEA Group, a global leader in engineering solutions with a rich history dating back to 1881. Serving diverse industries including food and beverage, pharmaceutical, and dairy, GEA prides itself on innovation, quality, and customer-centric solutions. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA continues to expand its footprint and impact. Role Overview: As the Senior Manager of the Eastern Region Service Branch, you will lead and oversee all service operations within the region, ensuring exceptional customer satisfaction and operational excellence. This role is pivotal in driving growth, managing teams, and maintaining GEA’s reputation for quality and reliability. What You'll Do: - You will lead and manage the Eastern Region service branch, ensuring efficient and effective service delivery. - You will develop and implement strategic plans to grow service revenue and enhance customer satisfaction. - You will oversee the recruitment, training, and development of service personnel. - You will collaborate with sales, engineering, and operations teams to align service offerings with customer needs. - You will monitor key performance indicators and implement improvements to optimize service operations. - You will manage budgets, forecasts, and resource allocation to meet business objectives. - You will build and maintain strong relationships with key customers and stakeholders. - You will ensure compliance with company policies, safety standards, and industry regulations. What You Bring: - Minimum of 7 years of experience in service management or a related field, preferably within engineering or industrial sectors. - Proven leadership skills with experience managing teams and driving operational excellence. - Strong financial acumen with experience managing budgets and forecasts. - Excellent communication and interpersonal skills to build relationships internally and externally. - Ability to analyze data and KPIs to make informed decisions and drive improvements. - Bachelor’s degree in Engineering, Business Administration, or a related field; advanced degree preferred. Bonus Points If You Have: - Experience in the food and beverage, pharmaceutical, or dairy industries. - Familiarity with GEA products and service solutions. - Project management certification or experience. - Multilingual skills or experience working in diverse cultural environments. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement within a global company. - We offer a collaborative and inclusive work environment that values innovation. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and resources to support your success. Ready to Apply? If you are ready to take on a leadership role with a global engineering leader and drive service excellence in the Eastern Region, please submit your resume and cover letter through our careers portal at www.gea.com/careers.