GE HealthCare

Compensation

Full Description

Description: • The Organizational Readiness Leader (Program Manager) prepares global service and support teams for deployment and support of new products or iterative program releases; ensures processes, tools, documentation, and training are in place per the Organizational Readiness framework. • Conduct impact assessments to guide execution across process training, product training, service documentation updates, mock installations, early adopter programs, and product issue tracking. • Collaborate cross-functionally with product management, engineering, training teams, instructional designers, and service/support teams to coordinate and deliver program readiness activities. • Capture and communicate lessons learned to product and engineering teams to enhance product quality and serviceability. • Lead release handoffs to regional teams, sharing updated service tools, training materials, and collateral. • Apply lean principles to standardize processes and drive continuous improvement within the Organizational Readiness framework. • Leverage deep technical and analytical expertise to execute program strategies and deliverables. • Understand best practices and how they integrate across functions; maintain awareness of market competition and differentiators. • Exercise sound judgment to propose solutions for complex, interdependent processes. • Serve as a resource and mentor to less experienced colleagues; may lead small-scale projects with low risk and resource requirements. • Communicate performance expectations and facilitate consensus-building within the team; handle sensitive issues with professionalism. Requirements: • Bachelors Degree with at least 10 years in Program /Project Management in IT Healthcare • PMP certification • Radiology/Cardiology/Pathology PACS implementation experience • Healthcare IT Program Management experience • Cloud experience • Strong process skills • Demonstrated ability to create RACI’s, flow charts, and process maps • Strong oral and written communication skills • Strong problem-solving skills • Demonstrated ability to analyze and resolve problems • Experience working cross functionally with multiple stakeholders • Global experience • LEAN QMS Benefits: • Medical, dental, vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement • Professional development opportunities