Gap

Compensation

Full Description

## Key Role Overview In this role, you will engage and connect with customers by providing excellent customer service and product expertise, educating and outfitting customers, communicating current merchandise assortment, store promotions and events, and executing operational processes to build brand loyalty and deliver productivity. The position brings the brand to life on the sales floor while supporting omnichannel customer experiences. ## Key Responsibilities - Become an expert in the brand's selling behaviors and apply them with every customer to provide a premium customer experience. - Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately. - Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration. - Promote customer loyalty by educating customers about loyalty programs. - Leverage omnichannel offerings to deliver a frictionless customer experience. - Support sales floor, fitting room, checkout, and back-of-house processes as required. - Respond courteously and professionally to internal and external requests; exchange and verify job-related information to provide support. ## Required Qualifications - Strong communication skills and ability to utilize technology effectively to engage with customers and team members to meet goals. - Problem-solving orientation with a focus on continuous improvement, openness to feedback, and willingness to take action. - Ability to handle customer interactions and potential issues courteously and professionally. - Basic information-gathering skills to solve problems and the ability to learn procedural knowledge through on-the-job training. - No formal experience required; on-the-job training provided. ## Preferred Qualifications - No preferred qualifications specified. ## Compensation & Benefits - Salary range not provided. - On-the-job training, opportunity to develop product and selling skills, and being part of a company that emphasizes inclusivity, sustainability, and a global team culture. ## Additional Information - Employment type: Part-time. - Location: Wards Crossing West, Ontario, Canada. - Role supports omnichannel service and requires flexibility to work on the sales floor, fitting rooms, checkout, and back-of-house areas.