$110K - 140K a year
Lead discovery workshops, define and document business requirements for ServiceNow IRM platform, and act as functional owner to align solution with business goals.
5+ years ServiceNow IRM experience, 10+ years in risk management/GRC, expertise in IRM capabilities, strong communication and facilitation skills, and relevant bachelor's degree or equivalent.
Position: ServiceNow IRM Solutions Architect Location: Chicago, IL Day 1 Onsite Duration: Long Term Project Overview The Risk Controls Enhancements (RCE) initiative is an enterprise-wide modernization and consolidation effort for Governance, Risk, and Controls (GRC) processes, data, and reporting. Role Summary • The Senior Business Analyst, GRC/IRM, is a subject matter expert in risk management procfesses, responsible for defining and documenting business requirements for the ServiceNow IRM platform. • This role involves leading discovery workshops, conducting process analysis, and acting as the functional owner of the solution to ensure it aligns with business goals and best practices. • As a Senior Business Analyst, you will be a key liaison between business stakeholders and the technical team to ensure that the ServiceNow IRM solution effectively addresses strategic GRC objectives. Experience Level • 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules. • 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an indepth understanding of enterprise risk, and controls processes. • Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations. • Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing. Qualifications • Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management. • In-depth knowledge of GRC and risk management frameworks and best practices. • Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and nontechnical stakeholders. • Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization. • Bachelor degree in a relevant field, or equivalent professional experience. Nice to Have Experience with Agile or other iterative development methodologies. Experience with other risk management software or enterprise risk processes • Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements. • Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM. • Develop risk related artifacts such as risk registers, risk assessment methodologies, and control frameworks.
This job posting was last updated on 10/23/2025