GameStop

Compensation

Full Description

Description: GameStop is looking for a dedicated Retail Assistant Supervisor to join our mission of bringing the world's best gaming products to our local community. In this leadership role, you will bridge the gap between our associates and the management team, ensuring that every fan from casual players to hardcore collectors receives a top-tier experience. You’ll be a driving force behind our "Circle of Life" model, facilitating trades, managing pre-orders, and leading by example on the sales floor. If you have a passion for gaming culture and the drive to maintain a high-performing retail environment, we invite you to help us shape the future of gaming. Qualifications: • Must be at least 18 years of age with valid documentation for U.S. employment. • High school diploma or equivalent is required. • A minimum of 12 months of experience in retail sales, customer relations, or a supervisory capacity is highly preferred. • Familiarity with gaming platforms, software, and electronic accessories. • Ability to work independently and manage the storefront unassisted for shifts up to 10 hours. • Capability to handle physical demands, including lifting 30 lbs and using ladders. Benefits: • Competitive hourly compensation ranging from $8.50 to $11.25. • Opportunities for performance-based bonuses and incentives. • Access to 401(k) retirement plans. • Full-time team members are eligible for health, dental, and vision coverage. • Paid Time Off (PTO) for eligible positions. Responsibilities: • Lead the floor by greeting guests, answering technical questions, and resolving customer concerns with professionalism. • Supervise Sales Associates during shifts, delegating tasks and providing real-time feedback to ensure company standards are met. • Manage high-stakes financial duties, including reconciling daily sales, preparing bank deposits, and overseeing Point-of-Sale accuracy. • Maintain store visual standards by organizing inventory, alphabetizing merchandise, and ensuring all displays are functional and clean. • Drive store performance by promoting the Pro Rewards loyalty program and the title reservation system. • Oversee loss prevention and inventory control, including conducting regular stock counts and monitoring for potential scams or safety risks. • Coordinate Omni-Channel fulfillment, ensuring that online and ship-from-store orders are handled daily. • Execute store opening and closing procedures, including mandatory package inspections for departing staff. • Audit incoming shipments for shortages and process defective returns or recalls with precision.