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Gallagher

Gallagher

via Icims

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Sr Salesforce Business Analyst (Remote)

Anywhere
full-time
Posted 10/16/2025
Direct Apply
Key Skills:
Business Analysis
Requirements Gathering
Process Improvement
Project Support
Data Analysis
Reporting
Stakeholder Collaboration
Communication
Analytical Skills
Problem-Solving
Salesforce
Project Management
Agile
Waterfall
Data Analysis Tools
Attention To Detail

Compensation

Salary Range

$Not specified

Responsibilities

The Senior Business Analyst will bridge the gap between business needs and technical solutions, ensuring successful project delivery. This role involves collaborating with stakeholders, analyzing business processes, and supporting project planning and execution.

Requirements

Candidates should have a bachelor's degree in a related field and at least 5 years of experience as a Business Analyst. Experience in the insurance or financial services industry and proficiency in Salesforce are preferred.

Full Description

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking a highly skilled and experienced Senior Business Analyst to join our team. In this role you will be critical to successfully bridging the gap between business needs and technical solutions, ensuring that projects are delivered successfully and align with organizational goals. This role requires a deep understanding of business processes, strong analytical skills, and the ability to collaborate with cross-functional teams to drive impactful outcomes. This position can be fully remote/virtual/work from home and you can sit anywhere in the US. How you'll make an impact Business Analysis and Requirements Gathering: Collaborate with stakeholders to understand business needs, objectives, and challenges. Elicit, document, and analyze business requirements, ensuring clarity and alignment with project goals. Translate business requirements into functional and technical specifications for development teams. Process Improvement and Optimization: Analyze existing business processes and identify opportunities for improvement and efficiency. Develop and recommend solutions to optimize workflows and reduce operational risks. Create process models, workflows, and diagrams to support proposed changes. Project Support and Delivery: Act as a liaison between business units, IT teams, and other stakeholders throughout the project lifecycle. Support project planning, including scope definition, timelines, and resource allocation. Conduct gap analysis and feasibility studies to assess the impact of proposed solutions. Assist in user acceptance testing (UAT) and ensure solutions meet business requirements. Data Analysis and Reporting: Analyze data to identify trends, patterns, and insights that inform decision-making. Develop and deliver reports, dashboards, and presentations to communicate findings and recommendations. Ensure data integrity and accuracy in all analyses and reporting. Stakeholder Collaboration and Communication: Build strong relationships with stakeholders across the organization to ensure alignment and buy-in. Facilitate workshops, meetings, and presentations to gather input and share updates. Provide regular status updates to project teams and senior leadership. About You Bachelor’s degree in Business Administration, Information Systems, or a related field (MBA or equivalent preferred). 5+ years of experience as a Business Analyst, with a focus on complex projects and cross-functional teams. Experience in the insurance, risk management, or financial services industry is a plus. CRM experience, specifically Salesforce, very nice to have Strong analytical and problem-solving skills, with the ability to think critically and strategically. Proficiency in business analysis tools and techniques (e.g., process mapping, gap analysis, SWOT analysis). Experience with project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Trello). Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively. Strong attention to detail and organizational skills, with the ability to manage multiple priorities. Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI) is a plus. #LI-DK3 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

This job posting was last updated on 10/17/2025

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