Galent

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Galent is seeking a Product Owner with GCP specializing in AI-powered clinical trial data analytics and solutions for the life sciences industry. The role involves defining, prioritizing, and delivering a platform that integrates monitoring and security posture across Google Cloud Platform and legacy environments, with a strong focus on ERP business processes and user-centric platform features. Responsibilities • Define the product vision and strategic roadmap for the centralized observability and service management platform, ensuring alignment with the organization's ERP modernization goals • Act as the voice of the business users for mission-critical ERP (Enterprise Resource Planning) systems. Prioritize features that directly impact the performance, availability, and user experience of core ERP processes (e.g., Finance, Supply Chain) • Continuously assess and articulate the business value of platform features, particularly how technical monitoring prevents downtime and protects revenue for key business functions • Own the strategy and backlog for leveraging GCP Cloud Monitoring (Operations), Cloud Logging, and Cloud Trace to provide comprehensive visibility into cloud-native applications and infrastructure • Define requirements for data pipelines that ingest metrics, logs, and events from diverse sources (GCP, on-prem, 3rd party tools like SolarWinds) into a centralized analysis platform. Focus on data quality, latency, and cost optimization • Standardize and optimize alerting policies (SLO/SLA focused) to ensure rapid detection and notification of service degradation. Focus on reducing alert noise and improving Mean Time to Resolution (MTTR) • Drive the product roadmap for integrating observability data (alerts, events) from GCP and other tools directly into ServiceNow IT Service Management (ITSM) and IT Operations Management (ITOM) modules • Prioritize features for automated event correlation and enrichment within ServiceNow, ensuring technical alerts translate into actionable business-level incidents • Work with engineering teams to manage and potentially consolidate capabilities between specialized tools like SolarWinds and the new GCP/ServiceNow ecosystem • Define and design intuitive user interfaces (UI/UX) for consuming critical monitoring and security data. This includes: Designing single-pane-of-glass dashboards for business health and technical performance • Creating user-centric workflows for reviewing security alerts, compliance drift, and incident status • Ensure the platform's features, dashboards, and alerting configurations are simple, self-service, and accessible for diverse user groups (DevOps, SRE, Application Owners, and Executive Stakeholders) Skills • 10+ years as a Product Owner/Manager; Expertise in Scrum/Agile ceremonies and Backlog management • Strong proficiency in Google Cloud Platform (GCP) and its native monitoring tools (Cloud Monitoring, Logging, Pub/Sub) • Direct experience integrating monitoring/alerting platforms with ServiceNow (ITSM/ITOM) • Familiarity with monitoring tools like SolarWinds • Experience with data ingestion pipelines, defining security logging/alerting requirements, and working with complex application telemetry • Experience within the ERP domain (e.g., SAP, Oracle, major financial systems), understanding its data flows and operational criticality • Experience with UX/UI principles for technical platforms (e.g., dashboard design, defining information hierarchy) • Bachelor's degree in Business Administration, Information Technology, or a related field Company Overview • Galent is an AI-native digital engineering firm at the forefront of the AI revolution, dedicated to delivering unified, enterprise-ready AI solutions that transform businesses and industries. It was founded in 2024, and is headquartered in , with a workforce of 501-1000 employees. Its website is https://www.galent.com.