G-TECH Services

Compensation

Full Description

Provide customer service support (Membership and Billing web-based tools) to external Agent and Group customers received from the help desk phone line. This is a remote role. Top 3 Required Skills/Experience – • Two years of customer service experience required; help desk experience preferred. • Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines, and have effective verbal, written communication, and interpersonal skills required. • Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required. Must be proficient using MS Office Suite Preferred Skills/Experience – Optional but preferred skills/experience. Include: • Minimum of 1-3 years of healthcare (membership & billing specific) experience preferred. Education/Certifications – Include: • High School Graduate or GED equivalent required. Two years of college preferred. Company DescriptionG-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.