via Jobs
$70K - 120K a year
Develop and execute scalable onboarding, coaching, and enablement programs for sales and customer success teams to accelerate ramp-up and improve performance.
8 years of customer support leadership, experience in training, process design, and M&A, with strong data analysis skills and familiarity with SaaS tools.
Fyxer is scaling fast. We are past the point where enablement can be scrappy, reactive, or tribal knowledge based. This is an early enablement hire with a high level of ownership. You will help turn what currently lives in people’s heads, docs, and Slack threads into a repeatable system that scales with the team. What You’ll Be Doing We are building for the agentic era of AI. GTM teams should move fast, stay aligned, and focus their time where it matters most. As our first GTM Enablement Manager, your job is to make sure Sales and Customer Success are fully equipped at every stage. From onboarding to product launches to ongoing coaching, you will own how enablement actually shows up in the field. You will work closely with Sales, CS, Marketing, Product Marketing, and GTM Engineering to turn strategy into execution. What Success Looks Like • New Sales and CS hires ramp faster and hit early milestones with confidence • Reps and CSMs consistently follow best practices across discovery, pipeline hygiene, and account management • Product launches, messaging updates, and GTM changes land cleanly and get used, not ignored • Managers feel supported with clear coaching frameworks and enablement tools Your Core Responsibilities 1. Onboard Sales & CS for Speed • Own onboarding for AEs and CSMs, aligned to clear ramp and milestone KPIs • Design a mix of live, async, and in‑tool learning to shorten time to productivity • Gather early feedback from new hires and surface gaps in process, tools, or messaging 2. Drive Continuous Learning & Coaching • Build ongoing enablement tied to our sales methodology, pipeline rigor, and account excellence • Partner with managers to create coaching guides, playbooks, and reinforcement tools • Turn real field feedback into practical assets that reduce friction and improve performance 3. Own GTM Change Management • Lead enablement for new tools, processes, and sales motions • Partner with Product Marketing to roll out clear, field‑ready messaging • Ensure launches are adopted, understood, and reflected in how teams actually sell Skills & Experience We’re Looking For • 4+ years in Sales, CS, Enablement, or Training roles with clear commercial impact • Experience building enablement at an early‑stage or fast‑scaling company • Strong understanding of B2B sales and CS motions and methodologies • Comfortable facilitating live sessions and designing async learning • Tech‑savvy with tools like HubSpot and modern GTM stacks • Strong project management instincts and clear communication style Why This Role Matters This is a chance to build the foundation of how Fyxer sells and supports customers as we grow. You will have ownership, influence, and the opportunity to shape how enablement works long term. Our Sales Philosophy We believe time with customers is the most valuable thing our team has. Enablement at Fyxer exists to make every customer interaction higher leverage. AI and automation handle the busy work so our people can focus on discovery, relationships, and outcomes. Our Culture Our culture is intentional — built for speed, ownership, and intensity. We’re in the race of our lives to reshape one of the largest AI opportunities in the world: email. In this race, there’s only first or last. We win by: • Moving fast — every second counts • Owning outcomes — full autonomy, full accountability • Never letting it slide — relentlessly striving for excellence It’s intense — but focused. We remove distractions, support your wellbeing, and reward your impact.
This job posting was last updated on 12/22/2025