via Remote Rocketship
$70K - 120K a year
Leading customer support operations, developing scalable processes, and coaching teams to improve service quality.
Requires 3+ years in enablement or sales coaching, experience with sales methodologies, and proficiency with sales tools, which are not reflected in your experience.
Job Description: • Own Onboarding & Ramp for BDRs. Design and lead 30/60/90-day ramp programs for BDRs, SDRs, and PDRs. • Coach for Performance. Conduct ongoing training, live call coaching, objection-handling sessions, and role-plays to enhance messaging, execution, and rep confidence. • Scale a Coaching Culture. Champion a culture of growth and internal mobility by coaching reps toward readiness for AE and other GTM roles. • Build Scalable Programs. Create repeatable enablement systems, playbooks, call libraries, certifications, and microlearning within our LMS (Canvas). • Drive Pipeline Readiness. Align enablement to sales stages, campaign strategy, and persona-specific messaging to help BDRs generate high-quality meetings. • Partner Across Revenue. Work cross-functionally with Marketing, Product, RevOps, and Sales leaders to ensure BDRs are equipped for product releases, campaign pushes, and strategic shifts. • Support Career Pathing. Enable internal promotion readiness by building bridges from the BDR role into AE or other GTM roles. • Analyze and Improve. Leverage Gong data, conversion metrics, onboarding outcomes, and rep feedback to iterate on programs and drive measurable outcomes. Requirements: • 3+ years in Enablement, Sales Coaching, or a related GTM role (BDR/SDR/AE experience strongly preferred) • Demonstrated success building or scaling enablement programs for pipeline-generating teams • Confident facilitator with experience delivering live training, giving coaching feedback, and running role plays • Familiarity with sales methodologies like BANT, MEDDICC, or Consultative Selling • Proficiency with tools like Gong, Salesforce, Outreach, ZoomInfo, and LMS platforms like Canvas • Strong communicator with a bias for clarity, iteration, and action in a remote-first environment. Benefits: • Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. • FSA Spending Account. • Remote or Hybrid work. Our teams are spread globally. • 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days. • 401(k) plan with company match. • 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. • Paid parental leave (12/6 weeks).
This job posting was last updated on 12/22/2025