FriendFinder Networks Inc.

Compensation

Full Description

About Friend Finder Networks Friend Finder Networks (FFN) is a pioneer in online dating and social networking, founded in 1994. Our flagship platforms include AdultFriendFinder.com, Passion.com, Alt.com, and Cams.com—serving millions of members worldwide who seek authentic adult connections. Our mission is straightforward: we ignite the passion, joy, and excitement of being an adult. Unlike typical tech companies driven by Wall Street, we prioritize member experience over profit maximization. We operate at the intersection of social networking, dating platforms, live video entertainment, and adult content—industries that require unique expertise, regulatory knowledge, and cultural understanding. The Opportunity We are seeking a Chief Operating Officer (COO) to serve as the strategic operational backbone of FFN. This role is critical: you will partner with leadership to transform strategic vision into execution, bringing MBA-level business acumen, operational excellence, and hands-on leadership to a rapidly evolving digital business. Our current leadership has strong technical and product expertise. We need a complementary leader who excels at structure, processes, financial management, compliance, and team coordination. You will be the operational anchor—the person who ensures that ambitious goals translate into measurable results. This is not a typical COO role. You will be building and refining operational systems for a distributed remote team across dating platforms, live cam operations, and content networks. You must be comfortable working in the adult entertainment industry, navigating complex compliance requirements, and managing fast-moving digital products with millions of users. Key Responsibilities Strategic Operations & Execution • Partner with the CEO to develop and execute operational strategies across all FFN platforms (dating sites, Cams.com, content networks) • Translate high-level vision into actionable operational plans with clear KPIs and timelinesBuild and implement scalable processes that support growth while maintaining our member- first culture • Drive operational efficiency and cost optimization without compromising quality or member experience Financial Management & Business Intelligence • Oversee financial operations including budgeting, forecasting, P&L management, and resource allocation Develop and monitor key business metrics across all platforms (user acquisition, retention, lifetime value, churn) • Create financial models to evaluate new initiatives, pricing strategies, and investment opportunities • Work with accounting and finance teams to ensure accurate reporting and fiscal responsibility Compliance, Legal, & Risk Management • Lead compliance initiatives across multiple regulatory domains: age verification, data privacy (GDPR, CCPA), payment processing (PCI-DSS), and content moderation • Develop and maintain relationships with legal counsel, compliance auditors, and regulatory bodies • Create proactive risk management frameworks to protect the company and our members Ensure adherence to industry-specific regulations related to adult content and online dating Remote Team Leadership & People Operations • Manage and mentor a distributed team of professionals across engineering, customer service, moderation, and business operations • Build high-performance remote work culture with clear communication, accountability, and collaboration • Oversee hiring, onboarding, and retention strategies aligned with our values-driven mission • Create career development pathways and performance management systems for remote employees User Experience & Product Operations • Collaborate with product and engineering teams to optimize user experience, reduce friction, and increase member satisfaction • Analyze user behavior data to identify opportunities for platform improvements • Balance business objectives with member-first principles (no dark patterns, transparent pricing, real value) • Support the rollout of new features and ensure smooth operational integration Required Qualifications Education • MBA from a reputable business school, or equivalent advanced degree in business, finance, or operations • Undergraduate degree in business, economics, engineering, or related field Experience • 10+ years of progressive leadership experience in operations, business management, or executive roles • 5+ years managing remote or distributed teams • Proven track record in high-growth digital businesses (SaaS, marketplaces, social networks, or consumer internet) Industry & Domain Expertise • Social networking and/or dating platforms: Deep understanding of user acquisition, engagement loops, retention strategies, and community management • Adult content industry: Comfort and experience working with adult entertainment, webcam platforms, or dating services (this is essential—not optional) • Payment processing: Knowledge of payment gateways, merchant accounts, chargeback management, and high-risk payment processing • Regulatory compliance: Hands-on experience with data privacy laws, age verification systems, content moderation, and industry-specific regulations Core Competencies • Financial acumen: Strong grasp of financial statements, budgeting, forecasting, unit economics, and operational metrics • Process builder: Ability to design, document, and implement scalable systems and workflows from scratch • Data-driven decision maker: Comfortable working with analytics tools, dashboards, and quantitative analysis to guide strategy • Exceptional communicator: Clear, concise communication across all levels—from technical teams to executive leadership to external partners • Problem solver: Thrives in ambiguity, comfortable making decisions with incomplete information, and resourceful under pressure Personal Attributes • Hands-on and tactical: Willing to roll up your sleeves and dive into details while maintaining strategic oversight • Cultural fit: Alignment with our values of transparency, efficiency, accountability, and respect for member autonomy • Integrity and discretion: Given the nature of our business, impeccable ethics and respect for member privacy are non-negotiable. • Creative thinker: Not just an executor—someone who brings ideas, challenges assumptions, and finds innovative solutions • Resilient and adaptable: Comfortable in a fast-paced, evolving environment where priorities shift and challenges are constant What We Offer Compensation: Competitive salary, discretionary annual bonus, excellent benefits including company paid health benefits and a matching 6% 401(k). Remote position with occasional travel. • Direct impact: You will shape the operational strategy of a company with millions of users and 25+ years of history • Mission-driven culture: Join a team that genuinely prioritizes member happiness over profit maximization • Executive autonomy: Significant authority to build and lead operations your way, with leadership collaboration • Industry pioneer: Work for the company that pioneered online dating and continues to innovate in digital connection Why This Role Matters This is not a “corporate executive” role where you manage reports and attend endless meetings. This is a build-and-scale opportunity where you will construct operational infrastructure, define processes, hire key team members, and directly influence the trajectory of a business that serves millions of people seeking authentic connection. You will work closely with company leadership to bring structure, financial discipline, compliance rigor, and executional excellence to strategic objectives. The role requires someone who can balance operational excellence with the entrepreneurial spirit of a company that pioneered online dating. If you have an MBA mindset, a passion for operational efficiency, and the courage to work in an industry that mainstream tech often ignores—this is your opportunity to make a significant impact. At FriendFinder, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered to contribute their unique perspectives. We actively seek out talent from diverse backgrounds to drive innovation and create a dynamic work environment. Our commitment to inclusion ensures that all employees have equal opportunities for growth and advancement, regardless of their identity. We believe that embracing diversity is key to our success and are committed to creating a workplace where everyone feels respected and supported. FriendFinder guarantees all qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Must be eligible to work in the US and provide documentation within three days of the start date of proof of that eligibility. Annual Salary Range $350,000 to $450,000