$100K - 150K a year
Develop tailored ITSM and EX strategies for enterprise clients, manage sales pipelines, collaborate with cross-functional teams, and deliver impactful software solutions.
5-8 years of SaaS enterprise sales experience with strong ITSM and EX solution selling skills, advanced SaaS platform knowledge, and ability to manage complex sales cycles.
Description: • Solution Selling: Develop tailored ITSM and EX strategies for enterprise clients, demonstrating how Freshworks’ solutions enhance productivity and employee engagement. • Stakeholder Management: Collaborate with diverse decision-makers across departments to address their unique challenges and deliver impactful outcomes. • Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles. • Customized Engagements: Create and present compelling value propositions that align with enterprise customer goals and budgets. • Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless end-to-end experiences for prospects and clients. Requirements: • 5–8 years of proven success in SaaS enterprise sales • Strong experience in ITSM and EX solution selling • Advanced knowledge of SaaS platforms and their role in driving enterprise efficiency • Hands-on experience with departmental ITSM solutions and advanced EX platforms designed to enhance productivity and employee engagement • Mastery in solution selling and pipeline management • Strong analytical abilities to assess customer needs and provide tailored recommendations • Collaborative, analytical, and persistent in navigating complex sales cycles and securing high-value deals • Customer-centric mindset with a passion for empowering enterprises through transformative software solutions Benefits: • Dental, medical, vision, disability and life insurances • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption and parental leave benefits
This job posting was last updated on 8/30/2025