Freddie Mac

Compensation

Full Description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Corporate Services is seeking a collaborative and detail-oriented Internal Communications, Research and Change Management Senior to join our Business Process Management team. This role will work closely with the Change Management, Communications, and Research Leads to support strategic projects and research that enhances how employees experience and interact with the workplace. From optimizing service delivery and documenting processes to supporting internal communication and change management initiatives, you’ll play a hands-on role in shaping a more efficient, employee-centered workplace. The position will interact with team members across the department to support multiple service areas, including property development, corporate librarian, facilities operations, events management, amenities and more. Our Impact: The Corporate Services Business Process Management team plays a key role in: • Aligning real estate and facilities operations with business goals. • Improving the employee experience, productivity, and convenience across our facilities. • Promoting safety and wellbeing for all Freddie Mac staff and guests while on-site. Your Impact: In this role, you will: • Assist in documenting and improving business processes across the department. • Work with Research Librarian and perform research to answer questions submitted to the Research Library. • Create Change management plans for projects to ensure quality employee experience • Develop clear, employee-friendly communications for internal projects and change initiatives. • Create promotional content that encourages engagement with workplace services, amenities and programs. • Maintain and update internal channels including intranet pages, digital signage, and newsletters. • Collect and analyze data to assess communication reach, engagement, and program effectiveness. • Support stakeholder coordination, feedback loops, and continuous process improvement efforts. • Contribute to project tracking, reporting, and lessons learned documentation. Your work will help employees stay informed, feel supported through change, and make the most out of their workplace experience—while also helping the team measure and improve our impact. Qualifications: • Bachelor’s Degree or equivalent experience • 5 - 8 years related work experience in a corporate environment • Prosci change management certification is a plus • Strong writing, editing, analysis, and organizational skills • Proficient using research tools like Lexis/Nexis, Moody's and other online resources • Proficient in Microsoft Office Suite. SharePoint and HTML • Experience in Adobe Creative Suite, Eloqua, and Survey Monkey is a plus • Ability to work optimally under tight deadlines and in a fast-paced environment • Curiosity about how things work and how to make them better Keys to Success in this Role: • You’re detail-oriented and enjoy turning complex ideas into practical solutions. • You ask great questions, listen well, and grasp new information quickly. • You’re a strong communicator who knows how to tailor messaging for different audiences. • You thrive in a team environment and are energized by meaningful work. • You’re adaptable, proactive, and excited to help shape the future of the workplace. Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC. Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $97,000 - $145,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.