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franke

via Successfactors

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Customer Service Intern - Franke FoodService

Smyrna, Tennessee
Internship
Posted 12/2/2025
Direct Apply
Key Skills:
Customer Service
Project Management
CAD
Tech Support
Presentation Skills
Stakeholder Influence

Compensation

Salary Range

$20K - 30K a year

Responsibilities

Support projects, lead a challenging internship project, shadow senior leadership, and develop professional skills in customer service and project management.

Requirements

Must be a student in final two years or recent graduate with good academic standing, interested in customer support, tech support, or project management, authorized to work in the US, and available during normal working hours.

Full Description

About Franke We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands. The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.   About the job SUMMARYJoin our dynamic FoodService Systems division in Smyrna, TN, for an exciting internship opportunity! This is a fantastic chance to develop valuable skills, expand your network, and kick-start your career. We are seeking a highly motivated student or graduate with an agile mindset to join our FoodService Systems internship program in the Customer Service department at the Franke FoodService Americas Headquarters in Smyrna, TN.  This paid internship offers a meaningful experience where interns will work on 1-2 assignments, gaining hands-on experience in customer service, project management, CAD, and Tech Support. Interns will also receive coaching on meeting etiquette, presentation skills, and have the opportunity to learn from each business unit leader and shadow leadership meetings. At Franke, we recognize the importance of early career exposure, learning, and development. We are committed to helping you achieve these goals. This program also allows us to give back to the community and create a talent pipeline for future entry-level positions. To submit your application for consideration, please apply through this job posting and make sure to include your resume, cover letter, and any necessary academic transcripts.Your tasks ESSENTIAL DUTIES AND RESPONSIBILITIESOur 12-week internship will be based on 4 days (32 hours) per week – 100% in office. It will commence mid-May 2026 and end mid-August, 2026 (exact start date to be determined based on availability) and will enable you to: • Increase your responsibilities and assign challenging projects to you to accelerate your professional development and personal growth. • Have the opportunity to influence stakeholders, bring your strategic thinking and your creativity into play and challenge the status quo! • Shadow meetings with the Senior Leadership Team: work on building professional business platforms • Assist/support projects as needed while working on an assigned internship project • Shadow Cross-Functional Team Week • Review project brief draft; provide feedback • Work on presentation skills and begin creating presentation for end of internship Requirements • Must have an interest in the fields of Customer Support, Tech Support, or Project Management. • Must be currently enrolled (full-time or part-time) as a degree-seeking student in their final two years of study within an accredited college or university, or recently graduated within 6-months of the internship start date OR are a veteran of the United States Armed Forces who possesses a high school diploma or its equivalent and has served on active duty for any length of time-in the two years preceding the internship program start date. • Must be in good academic standing (GPA of 3.0 or higher) • Must be at least 18 years of age at the outset of the internship. • Must be authorized to work in the United States. • Must be available during normal working hours. (8a-5pm Central) What we offer you • Compensation for the internship period  • A challenging project to lead with continuous exposure to senior leaders  • Access to the FRANKE ACADEMY with a broad range of trainings to improve technical as well as soft skills and general knowledge of the company and products  • Individual coaching and support  • Individual mentoring from a senior leader  • Shadowing a senior leader Contact details For more information see:  www.franke.com          Important information for all executive search companies, headhunters and HR consultants The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.

This job posting was last updated on 12/8/2025

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