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Franciscan Alliance, Inc.

via Workday

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Patient Service Representative Physician Gynecology/Oncology

Indianapolis, Indiana
Full-time
Posted 12/8/2025
Direct Apply
Key Skills:
Customer Service
Data Entry
Communication

Compensation

Salary Range

$NaNK - NaNK a year

Responsibilities

Providing customer service, scheduling, data entry, and patient account management in a healthcare setting.

Requirements

High school diploma or GED, 1 year customer service experience, healthcare experience preferred.

Full Description

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Provide exemplary customer service; greet and direct patients, family members, and other visitors. Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance. Schedule appointments and accurately enters data into scheduling system. Register patients and enters or updates demographic and insurance information into EMR system. Communicate with clinical staff to maintain patient flow and update waiting patients. Collect patient payments; applies payments and adjustments to patient accounts. Balance daily encounter forms and cash drawers. Qualifications High School Diploma/GED Required 1 year Customer Service Required and 1 year Healthcare Preferred TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

This job posting was last updated on 12/12/2025

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