Fragomen

Compensation

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Job Description About the Role Fragomen is seeking a Director of Business Enablement to lead the firm’s growing Business Enablement function — a role at the forefront of modernizing how we drive growth, analyze market opportunities, and execute with precision across a global platform. This position represents a new capability for the firm, focused on building the infrastructure, data discipline, and strategic alignment needed to strengthen our commercial effectiveness. The Business Enablement Director will lead Fragomen’s global business enablement function, driving the processes, technology, and analytics that enable the firm’s growth, business development and client relationship efforts. Working at the intersection of Business Development, Client Experience, Finance, and Commercial, the Business Enablement Director will play a critical role in optimizing Fragomen’s go-to-market processes—enabling our professionals to win new business, expand client relationships, and deliver measurable growth in line with the firm’s strategic priorities. About You You’re a commercially minded operator with a strong sales operations background — someone who thrives on turning data into strategy and strategy into action. You know how to build scalable processes, drive operational rigor, and enable revenue growth in complex, matrixed environments. A natural influencer, you’re skilled at engaging senior stakeholders, simplifying the complex, and creating alignment that drives measurable results. Key Responsibilities Forecasting, Targeting & Analytics Direct a revenue target-setting process for practices, ensuring alignment with firmwide growth goals. Conduct ongoing variance and pipeline analysis to identify growth opportunities and risks. Build and manage commercial dashboards that provide real-time insights into client, market, and practice performance. Govern and institutionalize sales forecasting methodologies to standardize scalable, data-driven processes that underpin commercial success. Serve as the strategic nexus between Practices, Business Development, Marketing, Finance Operational Excellence & Change Management Establish and standardize mechanisms, workflows, and sales processes across practices and regions to bring order, structure, and accountability to a rapidly evolving commercial function. Partner with Finance, BD, Practice Leaders, and firm leadership to define revenue targets and pricing frameworks, and to operationalize SLAs, payment terms, and other key commercial mechanisms that support and drive firmwide growth objectives. Educate and influence partners and leadership on best practices in client growth, cross-selling, and deal management - driving a cultural shift toward more commercially minded operations. Provide guidance to accelerate response times on pitches and RFPs. Measurement & Accountability Deploy and optimize tools such as CRM, proposal automation, and reporting systems to improve visibility and efficiency. Identify opportunities in the client lifecycle and implement solutions to increase revenue – cross selling, upselling, fee increases. Build and oversee commercial intelligence dashboards that track pipeline, win rates, client profitability. Create playbooks, templates, and frameworks to streamline deal execution and enhance collaboration across regions. Ensure data accuracy, adoption, and continuous process improvement across all enablement platforms. Qualifications: Bachelor’s degree in Business, Marketing, Finance, or related field required; MBA or equivalent preferred 10+ years of progressive experience in sales operations, revenue operations, or business development operations, ideally in a large professional services, consulting, or global law firm environment. Experience with CRM platforms and strong familiarity with reporting tools (e.g., Power BI, Tableau) Proven success building scalable go-to-market infrastructure in large, global organizations. Exceptional communication and influencing skills - capable of influencing at all levels, including partners and executive leadership. Deep analytical and financial acumen; skilled at translating data into actionable insight. Demonstrated experience leading cross-functional initiatives that enhance revenue growth and operational alignment. Strong project management skills with a focus on execution and measurable impact. Comfortable navigating change and introducing new concepts in traditionally non-commercial environments. Willingness to travel as needed. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. Fragomen is a leading firm dedicated to immigration services worldwide. The firm has more than 6,000 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen’s professionals are respected leaders in the immigration field, and the firm is regularly recognized as a leading employer of minority and female attorneys. The firm supports all aspects of global immigration for corporate, academic, nonprofit, and individual clients, including strategic planning, quality management, reporting, case management and processing, compliance program counseling, representation in government investigations, government relations, complex matter solutions, and litigation. Fragomen is a long-time leader in the immigration technology space and continues to lead the way in the digitization of the immigration journey. It has created Fragomen Technologies Inc., a Fragomen subsidiary focused on the nexus of law and technology to further enhance its technology offering. These capabilities allow Fragomen to work in partnership with individuals and corporate clients across all industries to plan talent strategy, facilitate the transfer of employees worldwide, and navigate complex challenges. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check-ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.