FoxHire

Compensation

Full Description

Healthcare Licensing and Operations Specialist (RN) Summary The Healthcare Licensing and Operations Specialist (RN) leads FoxHire’s licensing strategy for healthcare agency operations and supports compliant, scalable healthcare placements across the United States and internationally. The role partners with recruiters, account executives, and clients to ensure licensing, registration, and credentialing requirements are met. Healthcare Core Responsibilities (Approx. 50%) Subject Matter Expertise (Licensing & Placements): Act as FoxHire’s SME for healthcare agency licensing and clinician placements; provide authoritative guidance; lead compliance decisions and escalations. Agency Licensing Ownership: Manage all state healthcare staffing/nurse agency licenses end‑to‑end (applications, renewals, reports, filings). Track new/changed requirements and coordinate cross‑functional actions to stay compliant. Regulatory Intelligence & Guidance: Monitor and interpret regulations (nurse practice acts, agency licensing, reporting). Convert rules into clear SOPs, playbooks, and client‑ready guidance. Resources & Enablement: Build and maintain matrices, checklists, templates, and FAQs to support compliance, training, and self‑service for recruiters and account teams. Clinical Quality Touchpoints: Coordinate evaluation workflows; align placement suitability with client requirements. Credential & Document Oversight: Verify licenses and certifications at hire and ongoing; ensure compliant document capture/retention; audit health and onboarding files. Regulatory Reporting: Maintain records and, with Finance, submit accurate, on‑time state reports (e.g., utilization, fee, wage). Operations Essential Functions (Approx. 50%) Placement Processing: Set up contract employees in FoxHire system; confirm all client‑required pre‑employment steps are complete before start; prepare contracts and addenda accordingly. Product & Process Integration: Partner with Product/Development to define and validate workflows, document logic, and audit trails that automate compliance and improve data quality. Client & Recruiter Partnership: Support demos, placement strategy, and compliance readiness; serve as the point of contact for licensing and onboarding requirements. Partner Relationship Management: Resolve issues with recruiters, clients, and contract employees; document actions and follow through to closure. Client Profile Accuracy: Keep client data and onboarding requirements current per SOPs; communicate changes promptly to stakeholders. Employment Law Acumen: Apply working knowledge of federal and state employment law to submissions and daily inquiries. System Recordkeeping: Maintain complete, searchable, audit‑ready records of communications in company systems. Training & Enablement: Participate in, and when needed, facilitate, training for new team members and cross‑functional partners. Process Improvement: Identify and implement enhancements; update SOPs, checklists, and templates. Service Mindset: Model a positive, solutions‑oriented approach to customer support and team collaboration. Preferred Qualifications REQUIRED: Active, unencumbered Registered Nurse (RN) license in good standing (Compact/Multistate preferred). 3–5 years in healthcare staffing/operations or clinical administration; MSP/VMS exposure a plus. Able to interpret and operationalize state requirements. Exposure to defining or validating software requirements for compliance/credentialing workflows. Strong technical aptitude; database experience; proficiency with Google Workspace and Microsoft Office. Exceptional attention to detail and analysis; thrives in fast‑paced, deadline‑driven work. Clear, concise communicator; collaborative; able to mentor peers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Who We Are: FoxHire provides Employer of Record (EOR) staffing services, placing workers in temporary “contract” positions throughout the United States. We primarily place technical and high-level professionals such as nurses, therapists, engineers, accountants, programmers, etc. into contract assignments as our W-2 employees. This role would join our in-house team of Finance, Human Resources, Contract Administration (Operations), Sales and Product Development professionals who keep our operations running smoothly. Our corporate office is located in Canton, Ohio. We offer a modern office environment in addition to the options of remote work or hybrid work. SOME OF OUR PERKS INCLUDE: Tuition reimbursement Remote work $400 toward home office furniture Laptop, monitors, and other necessary computer equipment provided Bi-weekly stipend toward internet service provided 128 hours of PTO in first year, pro-rated PTO amount given on first day based upon months left in the year Nine company paid holidays Two week paid parental leave for births and adoptions BENEFITS: We offer competitive compensation, a generous paid time off package, and a wide range of other benefits including; employer-subsidized medical, dental, and vision insurance; Section 125 HSA and FSA medical and dependent care accounts; a 401(k) with company match; company paid, life insurance, short-term and long-term disability insurance; and an employee assistance program. STARTING PAY RANGE FOR THIS POSITION: $29 to $34 per hour ($60-70k annual), based on experience and qualifications. EQUAL OPPORTUNITY EMPLOYMENT: FoxHire is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.