Foundation AI

Compensation

Full Description

Description: • Engage with existing and prospective customers to define their business requirements and match to FAI’s products and solutions • Showcase product and solution concepts via presentations, demos, user evangelization and effective documentation • Lead discovery sessions with IT and business users to understand the client's business objectives and system/application needs • Facilitate execution of projects through requirements gathering and documentation • With excellent understanding of FAI’s product features and related technologies, design the solution that best meets the client's requirements • Proactively create documentary artifacts like business cases, usage scenarios, BRDs, solution blueprints, configuration specifications, training documents, FAQs etc. • Work with Customer Success team to ensure successful completion of project milestones for production Go-live, initial rollout phase of the project, and Hypercare sign-off • Communicate progress and expectations, proactive risk-management and escalation for awareness and resolution • Support clients through go-live process and play key role in promoting solution adoption and usage • Provide regular and adequate end user feedback to the product team Requirements: • A technical degree (Engineering) or business degree (MBA, BBA) from a reputed institute with a minimum of 3-8 years of experience in SAAS or product consulting industry. • Must be able to manage multiple projects utilizing strong planning and organizational skills • Outstanding verbal, written and presentation skills to demonstrate solution concepts • Strong interpersonal skills with ability to influence and build effective customer relationships • Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning. • Experience with LegalTech, specifically litigation involving Workers Compensation, Personal Injury, Social Security Disability, Veterans Benefits, and/or Insurance Defense. • Systems implementation skills: requirements/process analysis, focus group sessions, conceptual and detailed design, configuration, testing, training, change management, and support • Ability to set and manage customer expectations, and work independently on project assignments Benefits: • We're committed to creating an inclusive and diverse workplace • Equal opportunity and affirmative action principles