Fortive

Compensation

Full Description

Hire, train, coach, and performance-manage Facility Coordinators; conduct quality monitoring and evaluations. Set clear role definitions, goals, and timelines; maintain team schedules to ensure coverage during business hours. Foster collaboration, knowledge transfer, and process discipline; lead weekly internal operations meetings. 5+ years in Facilities Management or related field, including 2+ years leading teams. Experience managing multi-site portfolios. Mastery of work-order management, vendor performance coaching, and SOP governance. Advanced communication skills and stakeholder management. High proficiency in Microsoft Excel and PowerPoint; strong data-driven decision-making. Ability to work remotely with occasional on-call escalation. Strong time management, organization, and problem-solving skills. Bachelor's degree in Facilities Management, Business Administration, or related field. Experience with ServiceChannel, Salesforce, and Gainsight. Industry background in Restaurant, Hospitality, Medical/Veterinary, or Retail settings. Record of success supporting enterprise B2B SaaS products and presenting to customers. Ensure timely closure of inquiries via helpdesk, email, and phone; uphold professionalism in every interaction. Guide the team on cost controls (warranty, landlord responsibility, asset lifecycle) and approval pathways. Coordinate scheduled maintenance compliance; optimize preventive maintenance programs. Develop and present portfolio analytics and dashboards to reveal trends and opportunities; translate insights into action. Identify and mitigate operational risks; ensure compliance with customer policies and relevant regulations. Document incidents and countermeasures; communicate risk posture and remediation progress. Support budget adherence and forecasting; review spend patterns and savings opportunities.