Fort Lewis College

Compensation

Full Description

Position Summary: The Admission Technical Analyst for Graduate Studies and Special Populations oversees the implementation, ongoing management, and support of the Slate CRM system supporting the admission process for graduate students, teacher licensure, dual enrollment, non-degree students and other special populations at Fort Lewis College. This position also supports Student Success Slate, graduate student populations, exceptions, and assists with other projects as needed to enhance the effectiveness of admissions and enrollment operations. Job Description: Essential Functions and Responsibilities: Application Workflow & Design In collaboration with the Admission Office and campus-wide stakeholders, develop, build and maintain application(s) for admission to the College for graduate students, non-degree students, third-party programs, teacher licensure, dual enrollment students and other special populations. Configure the applications, communications, and workflows within the system to meet college and departmental requirements. Oversee system integration planning and implementation. Includes understanding downstream processes and defining required documentation to ensure a smooth student experience in enrolling at FLC. Designing and monitoring workflows for the timely and accurate notification of admission decisions, residency determinations and eligibility for our Native American Tuition Waiver. Staying current on College, State and Federal admission policies and practices and updating systems and notifying stakeholders as necessary. Application Processing Process incoming documents related to the application for admission, residency determination and Native American Tuition Waiver eligibility for special populations, navigate exceptions when appropriate and ensure data integrity. Monitor admission workflows for the timely and accurate processing of applications and notification of decisions. Monitoring faculty and department review committees, provide training, support and assistance as necessary. Assist in building Admission guidelines and processes for efficient and timely decisions. Coordinating Communication Implements specialized communication plans within Slate for prospective and continuing graduate students, as well as other special populations. Provides communications support for Student Success initiatives related to continuing graduate students. Builds, tests, and sends emails and text messages through Slate, including ad hoc messages and automated drip campaigns. Collaborates with Admission, graduate program staff, and Marketing & Communications on the development and execution of communication plans. Provides occasional communication support coverage when other administrative staff are unavailable. Systems Support Design and execute solutions for common challenges within the CRM in collaboration with the Admission Systems Manager (Slate lead) and other Slate leads. Communicate process changes, enhancements, and modifications – verbally and through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood. Deliver training as needed to various on-campus groups or individuals based on demand. Build reports and dashboards as requested by Admission, Student Success, Graduate programs, the Budget Office and other internal and external business areas as needed. Runs Slate-to-Workday integrations on a daily or as-needed basis; responsible for troubleshooting errors, researching issues, and verifying data accuracy to ensure smooth system interoperability. Execute weekly operational duties in the CRM, including data uploads, de-duplication and other data quality tasks. Provide technical CRM support for staff and serve as a primary subject matter expert for the CRM(s). Preferred Education, Specialized Skills and Experience Bachelor’s degree and one or more year of related work experience. Four years of closely related work experience may substitute for bachelor’s degree. Experience working in a team-oriented, collaborative environment. Demonstrated experience with a variety of technology or database platforms. Demonstrated experience working with diverse audiences and people from underrepresented groups. Practical knowledge in the use of reporting software, spreadsheets, graphs, and flowcharts. Considerable working knowledge of the applications in the Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint and Outlook). Technically-minded and comfortable learning and navigating new technologies (including possible experience in analyzing business and technical requirements, project management skills, and writing technical documentation in a user-friendly format). Ability to interact effectively with a wide variety of people, including forming strong working relationships with both internal and external constituencies. Ability to handle multiple tasks concurrently and work independently. Ability to resolve problems and develop relevant alternatives and recommendations; strong problem-solving skills. Excellent verbal and written communication skills as well as outstanding organizational skills. Positive attitude and outstanding degree of professionalism. Preferred Education, Specialized Skills and Experience Experience working with Technolution’s Slate or other CRM system. Experience working in admission or other higher education experience. Demonstrated experience using workflow rules, reports/dashboards, and formulas. Working technical knowledge of SQL programming languages to accommodate reporting. Travel Less than 5% travel time is expected for this position. FLSA status/position type/expected hours of work Exempt Part Time .90FTE Permanent Full Year Remote or Hybrid- within the State of Colorado is possible This position is scheduled for 36 hours per week, generally Monday through Friday from 8:00 a.m. to 5:00 p.m. Flexibility in scheduling is available. ' Salary The salary range for this position is $55,500 to $58,500, plus a comprehensive benefits package Application Process A complete application packet includes: Cover letter addressing interest and qualifications for the position Resume Names and contact information for three current, professional references Application Deadline Application materials received by 11:59 p.m. on November 2, 2025, will receive full consideration. The successful candidate will be required to submit official transcripts and pass a background check. About Fort Lewis College: On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango Notice to Prospective Employees: The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: Fort Lewis College's alcohol and other drug policy Sexual assault policy Campus security policies Campus/community resources The Colorado Riot Offense Statute restriction on enrollment Where to find registered sex offender information Crime statistics for the previous three calendar years Reporting crimes The Campus Security Report can be accessed in two ways: By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at (970) 247-7331. Equal Opportunity Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE. Discrimination Questions? Office of Compliance and Community Standards David Pirrone, Director of Compliance 165 Education Business Hall 1000 Rim Drive Durango, Colorado 81301 (970) 247-7182 djpirrone@fortlewis.edu Questions about Title IX sex discrimination? Office of the Title IX Coordinator Madeleine Gillman, Assistant Director of Compliance and Title IX Coordinator 230 Skyhawk Station 1000 Rim Drive Durango, Colorado 81301 (970) 247-7049 mgillman@fortlewis.edu Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request. * Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education. ADAA Accommodations Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date. Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas.