via Oraclecloud
$75K - 120K a year
Analyze customer engagement and behavior to drive business growth through actionable insights and cross-functional partnership.
Bachelor's degree and 7+ years in business strategy or analytics with strong communication and collaboration skills.
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. In this position... As the Manager, Digital Ecosystem Performance, you'll be the go-to voice for understanding how new Ford and Lincoln owners experience and engage with our digital ecosystem, from the moment they activate the Ford & Lincoln App through years of ownership. You'll go beyond reporting what happened to uncovering why it happened and what's likely to happen next, giving the business the foresight to act before problems show up in the numbers. Partnering across strategy, product, marketing, customer experience, and finance teams, you'll turn customer behavior into clear, actionable insight that shapes how Ford grows engagement, conversion, and value across the ownership journey. Your work will directly influence how confidently and quickly Ford can make decisions that improve the customer experience and the business.
This job posting was last updated on 8/25/2026