Ford Global Career Site
via Oracle
Program Manager - Ford & Lincoln Product, Dealer Training and Productivity
Compensation
$NaNK - NaNK a year
Responsibilities
Design and deliver targeted training programs, analyze data to identify gaps, and develop strategies to improve dealer productivity and customer satisfaction.
Requirements
Experience in training, data-driven decision making, strategic consulting, and dealer or client relationship management.
Full Description
The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team: • Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time. • Helps dealers become more strategic in diagnosing gaps and developing solutions • Equips dealers with what they need to succeed and help them develop into trusted advisors to customers • Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction • Responds to a shifting customer base with diverse preferences to transform customer experiences
This job posting was last updated on 1/9/2026
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